/* Destreza CRM 16.5 */
.v16Operator{margin-top:4px;color:#53666c!important}.v16RecordingMissing{padding:5px 8px;border-radius:7px;background:#fff4d2;color:#8a6412;font-size:11px}.v16TalkAiOff{padding:5px 9px;border-radius:8px;background:#fff4d2;color:#7d5c13;font-size:12px}
.v16TalkChannel{width:100%;border:0;color:inherit;text-align:left;cursor:pointer}.v16TalkMessage{max-width:78%;margin:10px 0;padding:12px 14px;border-radius:14px;background:#fff;box-shadow:0 2px 9px #173b3614}.v16TalkMessage.out{margin-left:auto;background:#dff4ed}.v16TalkMessage header{display:flex;justify-content:space-between;gap:12px}.v16TalkMessage header span{color:#6d7d79;font-size:11px}.v16TalkMessage p{white-space:pre-wrap;margin:8px 0 0}.v16TalkComposer{grid-template-columns:1fr auto!important}.v16TalkComposer input{width:100%}
@media(max-width:700px){body:has(.crmMobileLayout) .crmSideMenu{display:flex!important;flex-direction:column!important;align-items:stretch!important;justify-content:flex-start!important;inset:0 auto 0 0!important;width:min(86vw,340px)!important;height:100dvh!important;min-height:100dvh!important;padding:10px!important;overflow-y:auto!important;overflow-x:hidden!important;background:#fff!important;transform:translateX(-105%)!important}body:has(.crmMobileLayout) .crmSideMenu.v16Open{transform:translateX(0)!important}body:has(.crmMobileLayout) .crmSideMenu>.crmStudioBadge{display:grid!important;position:relative!important;inset:auto!important;flex:0 0 auto!important;width:100%!important;height:68px!important;min-height:68px!important;margin:0 0 7px!important}body:has(.crmMobileLayout) .crmStudioBadge>div:last-child{display:block!important;min-width:0!important}body:has(.crmMobileLayout) .crmStudioBadge b,body:has(.crmMobileLayout) .crmStudioBadge small{display:block!important;overflow:hidden!important;text-overflow:ellipsis!important;white-space:nowrap!important}body:has(.crmMobileLayout) .crmSideMenu>button:not(.v141MenuDots){display:grid!important;position:relative!important;inset:auto!important;visibility:visible!important;opacity:1!important;flex:0 0 auto!important;width:100%!important;min-width:0!important;min-height:44px!important;margin:0!important;padding:9px 12px!important;grid-template-columns:28px minmax(0,1fr)!important;border-radius:8px!important;background:#fff!important;color:#26364a!important;font-size:13px!important;text-align:left!important;align-items:center!important}body:has(.crmMobileLayout) .crmSideMenu>button:not(.v141MenuDots)>span{display:inline-block!important;font-size:17px!important;margin:0!important}body:has(.crmMobileLayout) .crmSideMenu>button.active{font-size:13px!important;background:#edf7f4!important;color:#128266!important}body:has(.crmMobileLayout) .crmSideMenu>.crmMenuFoot{display:flex!important;position:relative!important;margin-top:auto!important}body:has(.crmMobileLayout) .crmSideMenu::after{display:none!important;content:none!important}.v15MenuBackdrop{z-index:10010!important}.crmSideMenu{z-index:10020!important}}
@media(max-width:650px){.v16Talk{height:94dvh}.v16Talk .v12TalkAside{display:block!important;max-height:190px;padding:12px}.v16Talk .v12TalkAside h2{font-size:17px;margin-bottom:8px}.v16Talk #v16TalkChannels{display:flex;gap:6px;overflow-x:auto}.v16Talk .v16TalkChannel{min-width:145px;margin:0}.v16Talk .v12TalkTop{align-items:flex-start}.v16TalkMessage{max-width:94%}}
.v165TalkControls{display:flex;align-items:center;gap:8px;flex-wrap:wrap;justify-content:flex-end}.v165AiSwitch{display:inline-flex;align-items:center;gap:7px;padding:5px 9px;border:1px solid #d9e2e5;border-radius:999px;background:#fff;cursor:pointer;user-select:none}.v165AiSwitch input{position:absolute;opacity:0;pointer-events:none}.v165AiSwitch>span{position:relative;width:34px;height:19px;border-radius:999px;background:#aeb9bd;transition:.2s}.v165AiSwitch>span:after{content:'';position:absolute;left:3px;top:3px;width:13px;height:13px;border-radius:50%;background:#fff;box-shadow:0 1px 3px #0004;transition:.2s}.v165AiSwitch.on>span{background:#18ad82}.v165AiSwitch.on>span:after{transform:translateX(15px)}.v165AiBadge{font-size:12px}.v165AiBadge.off{color:#7a858a}.v165AiBadge.on{color:#087b5c}.v165AiSwitch.disabled{opacity:.55;cursor:not-allowed}@media(max-width:700px){.v165TalkControls{justify-content:flex-start}.v165AiSwitch{order:-1}}
.v16Talk{color:#17252b!important}.v16Talk .v12TalkMain{display:flex!important;min-width:0;min-height:0;background:#f5faf9!important}.v16Talk .v12TalkTop{flex:0 0 auto;background:#fff!important;color:#17252b!important}.v16Talk .v12TalkTop h3,.v16Talk .v12TalkTop small,.v16Talk .v12TalkAside h2,.v16TalkChannel strong,.v16TalkChannel small{color:#17252b!important;opacity:1!important}.v16Talk .v12TalkLog{flex:1 1 auto;min-height:0!important;overflow-y:auto!important;overscroll-behavior:contain;padding-bottom:18px!important;color:#17252b!important}.v16TalkMessage{color:#17252b!important;border:1px solid #d7e4e1;cursor:pointer}.v16TalkMessage p,.v16TalkMessage b{color:#17252b!important}.v16TalkMessage header span{color:#52656a!important}.v16TalkMessage.selected{outline:3px solid #20ad86;outline-offset:1px}.v16TalkComposer{display:flex!important;position:sticky!important;bottom:0;z-index:5;flex:0 0 auto;flex-direction:column;gap:5px;padding:10px 12px!important;border-top:1px solid #cbdad7;background:#fff!important;color:#17252b!important}.v165ComposeRow{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:8px;width:100%}.v165ComposeRow input{min-width:0;padding:10px 12px;border:1px solid #aebfbc;border-radius:9px;background:#fff;color:#17252b}.v165ComposeRow button{min-height:40px}.v165Attach{width:42px;font-size:19px}.v165Media{display:flex;flex-direction:column;gap:5px;margin-top:8px;color:#087b5c}.v165Media img,.v165Media video{display:block;max-width:min(100%,420px);max-height:320px;border-radius:10px;object-fit:contain;background:#101719}.v165Media audio{max-width:100%}.v165File{display:inline-block;margin-top:8px;color:#087b5c;font-weight:700}
@media(max-width:650px){.v16Talk .v12TalkMain{height:calc(94dvh - 190px)!important}.v16Talk .v12TalkLog{padding:8px!important}.v16TalkComposer{padding:8px!important}.v165ComposeRow{grid-template-columns:auto minmax(0,1fr)}.v165ComposeRow #v165TalkSend{grid-column:1/-1}.v165Media img,.v165Media video{max-height:220px}}